Tourism and Hospitality Professional Course

Certified Tourism and Hospitality Professional Course

Name: Introduction To Tourism and Hospitality Professional Course | Henry Harvin
Uploaded: 2023-05-19 15:58:05
Description: The certified tourism and hospitality professional course ranks #1 in India | Learn ticketing tools, travel & tour operators, customer service, and accounting | Hone skills in F & B services & counter, Food counter - service & sales | Explore a career with endless opportunities of a dream job in many multi-million dollar companies | Get a global certification from Henry Harvin®

Henry Harvin® Ranks in Top 30 most Trusted Companies by Insight Success

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1.1 Million Learners
2145 Learner’s Rating
81% Report Career Benefits

The certified tourism and hospitality professional course ranks #1 in India | Learn ticketing tools, travel & tour operators, customer service, and accounting | Hone skills in F & B services & counter, Food counter - service & sales | Explore a career with endless opportunities of a dream job in many multi-million dollar companies | Get a global certification from Henry Harvin®

Starts In 1 day

29 Apr 2024

Learning Period

524 Hours

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Placed Learners

FAQs

Accreditations & Affiliations

There's a reason that 95% of our alumni undertake 3+ courses as a minimum with Henry Harvin®

Know the complete offerings of our Tourism and Hospitality Professional Course

Key Highlights

10 in 1 Course

Global Job Opportunities

Learn Live

Attend Unlimited Sessions

1 Year Gold Membership

24x7 Lifetime Support

Upcoming Cohorts

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Our Placement Stats

95%

Average salary hike

2100+

Access the best jobs in industry

181%

Maximum salary hike

Access the best jobs in the industry

You Get 10-In-1 Program

Two-way Live Training Course

Two-way Live Online Interactive Classroom Sessions

Certification

Distinguish your profile with global credentials and showcase expertise with our Hallmark Completion certificate

Projects

Facility to undergo various projects along with the course.

Guaranteed Internship

Get a guaranteed Internship with Henry Harvin® and in top MNCs like J.P. Morgan, Accenture & many more via Forage.

Placement

Get 3 in 1 Placement support through Placement Drives, Premium access to Job portal & Personalized Job Consulting

Student Engagement & Events

Free Access to #AskHenry Hackathons and Competitions & many other facilities from Henry Harvin®

Masterclass

Access to 52+ Masterclass Sessions for essential soft skill development

Membership

Get Free Gold Membership of Henry Harvin®

E-Learning Access

Free access to the E-learning Portal and future updates. Get access to PPTs, Projects, Quizzes, self-paced Video-based learning, a question bank, a library, practice tests, final assessment, a forum, and doubt sessions.

Entrepreneurship Mentorship

Mentorship from Young Successful Entrepreneurs to set up a sustainable & scalable Business from scratch at both Freelance and entrepreneur levels

About the Tourism and Hospitality Professional Course

Certified Tourism and Hospitality Professional Course

The tourism and hospitality professional course mainly focuses on ticketing tools, travel & tour operators, customer service, and accounting | Hone skills in F & B services & counter, Food counter - service & sales. A professional will become competent in hospitality management with exceptional presentation skills and eloquent spoken English.

9 in 1 Course

Training: 524 Hours of Two-way Live Online Interactive Sessions
Projects: Facility to undergo projects in English speaking skills, F&B services, and more
Internship: Internship Assistance to gain practical experience in the learning
Certification: Get Hallmark Certification of Certified Tourism and Hospitality Professional (CTHP) from Henry Harvin® Govt of India recognized & Award-Winning Institute
Placement: 100% Placement Guarantee Support for 1-Year post successful completion
E-Learning: Access to tools and techniques, video content, assessments, and more
Masterclasses: Access to 52+ Masterclass Sessions for essential soft skill development
Hackathons: Free Access to #AskHenry Hackathons and Competitions
Membership: Get a 1-Year Gold Membership of Henry Harvin® Aviation, Hospitality, Travel & Tourism Academy for the Certified Tourism and Hospitality Professional Course

Trainers at Henry Harvin®

Most respected industry experts with 15+ years of working experience
Have been invited to 140+ keynote classes for Certified Tourism and Hospitality Professional Course
Have delivered 320+ lectures and are currently empaneled as domain experts with Henry Harvin® Aviation, Hospitality, Travel & Tourism Academy

Alumni Status

Become a part of the Aviation, Hospitality, Travel & Tourism Academy of Henry Harvin® & join the 4,60,000+ enormous Alumni Network Worldwide

Gold Membership Benefits

Avail 1-Year Gold Membership of Henry Harvin®️ Aviation, Hospitality,Travel & Tourism Academy that includes E-Learning Access through recorded Videos, Games, Projects, CPDSPe Studies
Free Masterclass Sessions access
Earn the Prestigious Henry Harvin®️ Alumni Status and become one of the reputed 4,60,000+ Alumni across the globe Guaranteed Internship with Henry Harvin®️ or partner firms
Weekly 10+ job opportunities offered
Experience Industry Projects during the training

Learning Benefits

Learn about the basics of Customer services
Get training on the Travel desk
Travel & Tour operations overview
Understand the Fares & Ticketing software
Hands-on Computer reservation system
Learn Documentation with the Reservation desk
Taking care of Guest Services and various associated services
Learn the skill of Housekeeping Management
Accounting software used in the Tourism and Hospitality industry

Know the complete offerings of our Certified Tourism and Hospitality Professional Course

Tourism and Hospitality Professional Course Curriculum

Module 1: Basic to Intermediate English
In this module, candidates will start possessing skills that will help them talk and speak with native speakers. It will have both chapters from previous and upcoming levels.
- Usage of Present/ Past and future tense
- common Grammatical errors
- Introducing Homophones
Module 2: Business Communication
In this module, a professional will learn about business communication that helps in achieving business goals.
- Internal upward communication
- Internal downward communication
- Internal lateral communication
- External communication.
Module 3: Presentation and Communication Skills
In this module, a professional will learn about presentation and communication skills like styles of communication, the communication cycle, and many more
- The communication cycle
- Miss-Communication
- Symbols and Signs of a professional behavior
- Facial Expressions
- Gestures
- Posture and Movement
- Positive vs Negative Feedback
Module 4: Grooming Skills
In this module, a professional will learn about grooming skills and ways to carry them into professional life.
- Body Hygiene
- Clothing Hygiene
- Body Scent
- Dental Care
- Hair Hygiene
- Skin Care
Module 5: Personality Development
In this module, a professional will learn about the process of developing and enhancing one's personality
- Confidence
- Listening Skills
- Help Others
- Be Soft-spoken
- Dressing Sense
Module 6: Customer Service
In this module, a professional will learn about customer service and consumer behavior
- Persuasive Speaking Skills
- Empathy
- Adaptability
- Positive Language Usage
- Clear Communication Skills
- Self-Control
- Taking Responsibility
Module 7: Interview Skills
In this module, a professional will learn about interview skills.
- Self-Preparation
- Research
- Mastering Emotions
- Logical Planning
- Communication
- Introducing yourself
- Presenting your qualifications
- Listening
Module 8: Fares and Ticketing
In this module, a professional will learn about fares and ticketing.
- Reservations.
- Cash Handling.
- Ticket Sales.
- Direct Passengers.
- Computer System.
- Customer Service.
- Customer Complaints.
- Safety Procedures.
Module 9: Ticketing Tools
In this module, a professional will learn about ticketing tools.
- HubSpot Help Desk and Ticketing Software
- Intercom
- Solarwinds
- HappyFox
- ProProfs Help Desk
- Jira Service Desk
- Mojo IT Helpdesk
- Freshservice
- Zendesk
- Vision Helpdesk
Module 10: Travel and Tour Operations
In this module, a professional will learn about travel and tour operations
- Inbound Tour Operators
- Outbound Tour Operators
- Domestic Tour Operators
- Ground Operators
Module 11: Reservation Skills
In this module, a professional will learn about reservation skills carried out in the tourism and hospitality industry
- Interpersonal communication
- Written communication
- Active listening
- Foreign language
- Attention to detail
- Scheduling
- Stress management
- Problem-solving
Module 12: Guest Service
In this module, a professional will learn about guest services and how they are carried out in the hospitality industry.
- Persuasive Speaking Skills.
- Empathy
- Adaptability
- Ability to Use Positive Language
- Clear Communication Skills
- Self-Control
- Taking Responsibility
- Patience
Module 13: HouseKeeping Services
In this module, a professional will learn about housekeeping services in the hospitality industry and how they are maintained
- Carpet cleaning.
- Sweeping.
- Deep cleaning.
- Mopping.
- Window treatment and cleaning.
- Vacuuming.
- Dusting.
- Bathroom and bedroom cleaning
Module 14: Housekeeping Management
In this module, a professional will learn about housekeeping management and its multiple roles.
- Cleaning.
- Experience cleaning, sanitizing, and organizing objects and spaces
- Supervising experience
- Leadership
- Custodial experience
- Hotel experience
- Management
- Hospitality
- Laundry
Module 15: Accounting
In this module, a professional will learn about accounting and software
- Bookkeeping
- Financial Accounting
- Audit
- Time Management
- Problem-Solving
Module 16: Food Counter- Service and Sales
In this module, a professional will learn about setting up a food counter for services and sales
- Food Handling.
- Basic Math.
- Safety Standards.
- Cleanliness.
- Customer Complaints.
- Customer Service.
- Kitchen Equipment.
- Food Products.
Module 17: F&B Services
In this module, a professional will learn about F&B Services
- Food preparation
- Waiting tables
- Food knowledge
- Point of sales system
- Reservation system
- Operating kitchen equipment
- Sanitizing procedures
- Bartending
- Menu preparation
Module 18: F&B Preparation
In this module, a professional will learn about F&B preparation
- Cleanliness.
- Food Handling.
- Culinary.
- Guest Service.
- Math.
- Wine
Module 19: Hygiene and Safety
In this module, a professional will learn about the importance of hygiene and safety
- Keeping Hands Clean.
- Nail Hygiene.
- Facial Cleanliness.
- Coughing and Sneezing.
- Foot Hygiene.
- Hair and Scalp Hygiene.
- Menstrual Hygiene
- Work safety hazards
- Chemical hazards
- Physical hazards
- Ergonomic hazards
- Biological hazards
- Work organization hazards
Module 20: Operations

In this module, a professional will learn about tourism and hospitality operations
Complimentary Module 1: Soft Skills Development
- Business Communication
- Preparation for the Interviews
- Presentation Skills
Complimentary Module2: Resume Writing
- Resume Writing

Know the complete offerings of our Post Graduate Program in Tourism and Hospitality Professional Course

Book a Live Class, For Free!

By continuing you agree to Henry Harvin® Terms & conditions and Privacy Policy

Upcoming Cohort

Henry Harvin® Ranks #1

Enroll Now

Starts in 1 day. 29 Apr 2024

Skills Covered

Business Communications

Ticketing Tools

Guest Service

Interview Skills

Tourism and Hospitality Economics

Hygiene and Safety

Certifications

Get Ahead with Henry Harvin® Tourism and Hospitality Professional Course Certification

What you'll Learn in this course

Earn your Certification

Post-successful completion of the course, earn Henry Harvin® Certification. You can post it on social media, get it framed, and increase your value in the industry.

Differentiate yourself with Henry Harvin®

The practical knowledge and actionable skillset you've gained working on projects, simulations, and case studies will set you ahead of the competition.

Share your achievement

Talk about it on LinkedIn, WhatsApp, Instagram, Facebook, and Twitter, boost your resume, or frame it - tell your friends and colleagues about it.

Training Certification

Get a Certified Tourism and Hospitality Professional Course Completion Certification from Henry Harvin®

Our courses and Course Certificates are trusted by these industry leaders

Know more about the value of this certificate in the industry

Career Services By Henry Harvin®

Placement Drives

We are dedicated to supporting our students throughout their career journey. Join us, and let's embark on a journey towards a successful and fulfilling career together.

Premium access to Henry Harvin® Job portal

Exclusive access to our dedicated job portal and apply for jobs. More than 2100+ hiring partners’ including top start–ups and product companies hiring our learners. Mentored support on job search and relevant jobs for your career growth.

Personalized Job Consulting

Share what kind of job you are looking for and we will provide you with verified job openings that match your requirement.

Related Jobs

Travel Agent, Tour Guide, Tourism Manager, P R Manager, Event Manager, Airline Ground Staff, Transport Officer, Travel Writer

FAQs

What is Certified Tourism and Hospitality Professional Course?

The certified tourism and hospitality professional course is designed for professionals aspiring to join the hospitality industry. They will hone communication skills with customer service.
What is the duration of the course?

The certified tourism and hospitality professional course is of 524 hours.
Who are the trainers, and how do they get selected by Henry Harvin®?

All of our highly-qualified trainers are Certified Professional Trainers with more than 15 years of experience in training and working professionally in the field. Each has to appear through a rigorous selection process that includes profile screening, technical evaluation, and live training demonstration before they are certified to train for us. We also ensure that only those trainers who maintain a high alumni rating continue to train for us.
Can I drop out of the course?

Professionals who complete their course on time with better percentile have higher chances of getting a 10x salary hike.
Can I take a break from the classes during the course?

Well, there is no such option of taking a break from the classes in an ongoing course. Instead, professionals can change their batch from instructor-led to self-paced training classes.

Who We Are?

Henry Harvin®️ ranks amongst the Top 500 Global Edtech Companies with 4,60,000+ Alumni, 900+ B2B Clients, 500+ Award Winning Trainers, and 1200+ Courses.