Professional in Ground Staff Services Course

Certified Professional in Ground Staff Services Course

Henry Harvin® Ranks in Top 30 most Trusted Companies by Insight Success

  • ★ ★ ★ ★ ★ 4.8/5 Ratings
  • 1.1 Million Learners
  • 2147 Learner’s Rating
  • 81% Report Career Benefits

Learn about ground staff services to manage ground activities at airports | Specialise in ground staff services with cargo, trim, and DGR with live sessions | Hands-on experience in airport & aviation operations with real-time challenges and their solutions | Get trained and placed in private and government airlines with the best salary in the industry

Starts In 1 day

27 May 2024

Learning Period

5 Months

Book a Live Class, For Free!

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Placed Learners

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Accreditations & Affiliations

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There's a reason that 95% of our alumni undertake 3+ courses as a minimum with Henry Harvin®

Know the complete offerings of our Professional in Ground Staff Services Course

Key Highlights

10 in 1 Course
Attend Unlimited Sessions
Global Job Opportunities
Learn Live
24x7 Learner Support
1 Year Gold Membership

Upcoming Cohorts

Our Placement Stats

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Average salary hike


Access the best jobs in industry

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Maximum salary hike

Access the best jobs in the industry

You Get 10-In-1 Program

Two-way Live Training Course

Two-way Live Online Interactive Classroom Sessions

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Distinguish your profile with global credentials and showcase expertise with our Hallmark Completion certificate

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Facility to undergo various projects along with the course.

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Guaranteed Internship

Get a guaranteed Internship with Henry Harvin® and in top MNCs like J.P. Morgan, Accenture & many more via Forage.

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Get 3 in 1 Placement support through Placement Drives, Premium access to Job portal & Personalized Job Consulting

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Student Engagement & Events

Free Access to #AskHenry Hackathons and Competitions & many other facilities from Henry Harvin®

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Access to 52+ Masterclass Sessions for essential soft skill development

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Get Free Gold Membership of Henry Harvin®

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E-Learning Access

Free access to the E-learning Portal and future updates. Get access to PPTs, Projects, Quizzes, self-paced Video-based learning, a question bank, a library, practice tests, final assessment, a forum, and doubt sessions.

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Entrepreneurship Mentorship

Mentorship from Young Successful Entrepreneurs to set up a sustainable & scalable Business from scratch at both Freelance and entrepreneur levels

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Curriculum For Professional in Ground Staff Services Course

  • Module 1: Airport & Aviation Operations

    • Arrival Procedures.
    • Approach and Landing.
    • Ground Operations.
    • Terminal Area.
    • Night.
    • Gliding.
    • Unmanned Aircraft Systems (UAS)
  • Module 2: Load, Trim, Cargo and DGR

    • Aerodynamic Forces
    • Safety
    • Maximum Allowable Weights
    • Centre of Gravity
    • Flight Envelope
    • Applicability
    • Packing Instructions
    • Packaging Specifications
    • Handling
    • Radioactive material
  • Module 3: Passenger Handling

    • Porterage.
    • Trolley management.
    • Check-in Services.
    • Special care for Passengers with Reduced Mobility (PRM)
    • Unaccompanied minors.
    • Buggies and strollers.
    • Transfer desk Services.
    • Baggage control on departure and arrivals
  • Module 4: Baggage Handling

    • Transporting passenger luggage
    • Check-in counter at a departure airport
    • A plane cargo hold
    • Collection point at an arrival airport
  • Module 5: Presentation and Communication Skills

    • The communication cycle
    • Miss-Communication
    • Symbols and Signs of a professional behavior
    • Facial Expressions
    • Gestures
    • Posture and Movement
    • Positive vs Negative Feedback
  • Module 6: Grooming Skills

    • Body Hygiene
    • Clothing Hygiene
    • Body Scent
    • Dental Care
    • Hair Hygiene
    • Skin Care
  • Module 7: Customer Services

    • Persuasive Speaking Skills
    • Empathy
    • Adaptability
    • Positive Language Usage
    • Clear Communication Skills
    • Self-Control
    • Taking Responsibility
  • Module 8: Interview Skills

    • Self-Preparation
    • Research
    • Mastering Emotions
    • Logical Planning
    • Communication
    • Introducing yourself
    • Presenting your qualifications
    • Listening

Know the complete offerings of our in Professional in Ground Staff Services Course

Book a Live Class, For Free!

svg-seat Limited seats left

By continuing you agree to Henry Harvin® Terms & conditions and Privacy Policy

Skills Covered

Airport Basics

Aircraft Basics

Passenger Handling

Baggage Handling

Inflight Security

Customer Service


Get Ahead with Henry Harvin® Professional in Ground Staff Services Course Certification

What you'll Learn in this course

Earn your Certification

Post-successful completion of the course, earn Henry Harvin® Certification. You can post it on social media, get it framed, and increase your value in the industry.

Differentiate yourself with Henry Harvin®

The practical knowledge and actionable skillset you've gained working on projects, simulations, and case studies will set you ahead of the competition.

Share your achievement

Talk about it on LinkedIn, WhatsApp, Instagram, Facebook, and Twitter, boost your resume, or frame it - tell your friends and colleagues about it.

Training Certification

Get a Certified Professional in Ground Staff Services Course Completion Certification from Henry Harvin® 

Our courses and Course Certificates are trusted by these industry leaders


Know more about the value of this certificate in the industry

Career Services By Henry Harvin®

Career Services

Placement Drives

We are dedicated to supporting our students throughout their career journey. Join us, and let's embark on a journey towards a successful and fulfilling career together.


Premium access to Henry Harvin® Job portal

Exclusive access to our dedicated job portal and apply for jobs. More than 2100+ hiring partners’ including top start–ups and product companies hiring our learners. Mentored support on job search and relevant jobs for your career growth.


Personalized Job Consulting

Share what kind of job you are looking for and we will provide you with verified job openings that match your requirement.

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Who We Are?

Henry Harvin®️ ranks amongst the Top 500 Global Edtech Companies with 4,60,000+ Alumni, 900+ B2B Clients, 500+ Award Winning Trainers, and 1200+ Courses.




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Why Henry Harvin for the best Professional in Ground Staff Services Course

Certified & Experienced Instructors

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Gold Membership & Post Training Followups

Tailor Made Training

Flexible Schedule

Access to the Recorded Sessions

10 in 1 Program

Masterclasses By Henry Harvin®️

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