Tourism industry is considered to be the largest service industry after wheel industry and ensures giving employment and benefits along with economic growth to the country; Six Sigma outlines various types of tourism from medical to sports to business to pleasure tourism and its role in uplifting quality

The first commandment of Six Sigma is customer satisfaction to which tourism industry is benefited a lot as tourism industry completely rely on customer experience and loyalty, several times tourism industry faces problems in bookings, Over / Under charging, faces several challenges Challenges like Lack of proper infrastructure, Lack of adequate marketing and promotion, service levels and above all security levels. Over here Six Sigma plays a pivotal role in emphasizing flow oriented / performance processes and calculates efficiency towards all aspects of challenges in tourism industry.


Understanding and applying Six Sigma in various classification of tourism industry like Gambling, Restaurant and food services, Recreational facilities helps in managing cover management thus decisive and accurate in calculating point of sales , average costing and revenue per cover.

In Accommodation operation and its allies, six sigma benefits in maintaining room inventory, guest billing folios, an effective control in chain supply of goods which overall reduces wastages and pilferage.

Customer experience and management is becoming an extremely challenging frontier among organisations nowadays because of hyper-competition in the market, it is by applying Six Sigma approach into your systems and processes you can easily gain an edge among competitors.

With Six Sigma application the earning power as well as spending power of people involved in Tourism industry definitely increases with each step there is customer satisfaction to the core and thus reducing staff turn around ratio.

Now let’s take up Gross Domestic product (GDP), where the growth was only 2 percent till 2013, Now with induction of Six Sigma in various sectorial of tourism and government institutions there has been a overall growth of 6 percent .Isn’t that fantastic.

Henry Harvin offers the following courses in Six Sigma-

Six Sigma Green Belt course

The Six Sigma Green Belt course operates under the direction of the Six Sigma Black belt. It analyzes and solves critical problems. Moreover, it is actively engaged in quality improvement projects. Green belt professionals have at least three years of work experience who want to show their knowledge of Six Sigma tools and processes. Henry Harvin gives you an in-depth understanding of this course by offering different facilities for the expedition of your information.

Six Sigma helps to achieve quality outcomes. Furthermore, it helps businesses thrive. Six Sigma assists to apply novel tools, philosophy, and techniques to get success in business.

Six Sigma Black Belt Course

Six Sigma Black Belt Course imparts precise knowledge about process improvement. Black belt professionals take the whole and sole responsibility of turning around quality standards and process improvement in a company. Henry Harvin gives specialized training and experience to the learners that motivate them to work on cross-functional projects across the organization.

This course includes advanced statistical analysis tools and techniques. Henry Harvin also assists you to handle challenging situations and infuse abilities to withstand pressure. Moreover, it helps you to learn how to deliver projects on time without compromising on quality standards.

They can infuse leadership skills in their mind for a better future.

Six Sigma Master Black Belt Course

Black belts work under the supervision of Master Black belts to apply Six Sigma methodology to specific projects. They majorly focus on identifying projects for Six Sigma. Lean Six Sigma Master Black belt course gives the highest level of certification. It helps to improve the processes within an organization. Henry Harvin teaches you the core concepts of the Master black belt.

Master black belt experts accountable for the strategic deployment of Six Sigma within the company. They support improvement activities in all business areas of their company. This course enables you to climb on the ladder of success and understand the advanced level of this course.

Marketing Analytics with Lean Six Sigma Green Belt Course

Marketing Analytics with Six Sigma Course helps to solve marketing problems using popular analytics tools like R/Python & Advanced Excel. It helps to develop and expedite your Marketing Analytics, management, decision-making, and problem-solving skills. Henry Harvin helps you to analyze and control business problems.

They help you to cultivate capabilities in fact-based decision-making & Data-driven problem-solving. Henry Harvin helps you to evolve business acumen to reach the pinnacle of your career. It helps to learn essential project management and leadership skills. You can comprehend the science to develop high-quality products. You can understand the affinity of products by analyzing transactional data.

How many level’s are there in Six Sigma certification?

1. White belt – Helps in understanding basic and specifics of the certification, teaches where and how to apply it.
2. Yellow belt – Teaches different aspects of six sigma training.
3 Green belt – Teaches about analysing and understanding the project.
4. Black belt – Expert.
5. Master black belt – Master strategist.

How is it helpful?

1. It helps in reducing risk, error’s in an organization.
2. It assists in understanding present standard practices in the industry, which helps in maintaining product quality & services.
3. Helps in learning Multivariate tools like waste reduction, stream mapping etc.
4.Gives exposure to different components and concepts like chi-square table, ANOVA, contingency table etc.

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