ITIL Foundation Certification Training - Henry Harvin

ITIL Foundation Certification

  • ★ ★ ★ ★ ★ 4.6/5 Ratings
  • 1.1 Million Learners
  • 1859 Learner’s Rating
  • 81% Report Career Benefits

This ITIL Foundation course provides you with a firm understanding of the ITIL 4 framework, core concepts, and terminologies of the ITIL service lifecycle.| The course helps you to understand how ITIL evolved to adopt modern technologies and operational processes as well as the necessary concepts in a service management framework.

Starts In 16 day

01 Apr 2024

Learning Period

32 Hours

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Placed Learners

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There's a reason that 95% of our alumni undertake 3+ courses as a minimum with Henry Harvin®

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Srishti Das
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Manvi Chauhan
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Anjali Gogoi
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Ibrahim Basim
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Aradhana Vasishta
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Key Highlights

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10 in 1 Program
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Comprehensive Curriculum
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100% Practical Training
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1-Year Gold Membership of IT Service Management Academy
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100% Money-back Guarantee*

Upcoming Cohorts

Our Placement Stats

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Average salary hike

2100+

Access the best jobs in industry

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Maximum salary hike

Access the best jobs in the industry

You Get 10-In-1 Program

Two-way Live Training Course

Two-way Live Online Interactive Classroom Sessions

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Certification

Distinguish your profile with global credentials and showcase expertise with our Hallmark Completion certificate

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Projects

Facility to undergo various projects along with the course.

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Guaranteed Internship

Get a guaranteed Internship with Henry Harvin® and in top MNCs like J.P. Morgan, Accenture & many more via Forage.

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Placement

Get 3 in 1 Placement support through Placement Drives, Premium access to Job portal & Personalized Job Consulting

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Student Engagement & Events

Free Access to #AskHenry Hackathons and Competitions & many other facilities from Henry Harvin®

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Masterclass

Access to 52+ Masterclass Sessions for essential soft skill development

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Membership

Get Free Gold Membership of Henry Harvin®

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E-Learning Access

Free access to the E-learning Portal and future updates. Get access to PPTs, Projects, Quizzes, self-paced Video-based learning, a question bank, a library, practice tests, final assessment, a forum, and doubt sessions.

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Entrepreneurship Mentorship

Mentorship from Young Successful Entrepreneurs to set up a sustainable & scalable Business from scratch at both Freelance and entrepreneur levels

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About the ITIL Foundation Course

Duration

  • 16 hours Two-way Live Online Interactive Classroom Sessions
  • 24 hours of Bootcamps spread over the next 12 months
  • Attend Unlimited Batches for the next 1 year from the date of enrollment without paying anything extra.
  • Live Projects & Case Studies for improved understanding of the subject

9-in-1 Program

  • Training: 16 Hours of Two-wayLive Online Interactive Classroom Session
  • Projects: Facility to undergo projects in related fields of marketing, analytics, etc.
  • Internship: 1 to 6 Month Internship support to gain practical experience of the learnings
  • Certification: Distinguish your profile with the global credential of ITIL Certification and showcase expertise by using the Hallmark of ITIL Certification next to your name. For example Anam Rahman Sheikh ( ITIL Certification).
  • Placement: 100% Placement Support for 1-Year post successful completion
  • E-Learning Access with abundant tools and techniques, video content, assessments, and more.
  • Bootcamps: Regular Bootcamps spread over the next 12 months.
  • Hackathons: Free Access to #AskHenry Hackathons and Competitions
  • Membership: Get 1-Year Gold Membership of Henry Harvin® IT Service Management Academy for the ITIL Certification Course.

Trainers at Henry Harvin®

  • Trainers with 12+ experience in the Industry with Global Certification.
  • Expertise on the Topics and the Tools with expansive Teaching Experience of having trained 977+ Individual Globally. .
  • Aspirants are free to attend Multiple Sessions with Multiple Trainers.

Gold Membership Benefits

  • Avail 1-Year Gold Membership of Henry Harvin®️ IT Service Management Academy that includes E-Learning Access through recorded Videos, Games, Projects, CPDSPe Studies
  • Free Bootcamps for 1-Year.
  • Earn the Prestigious Henry Harvin®️ Alumni status and become one of the reputed 18000+Alumni across the globe.
  • Guaranteed Internship with Henry Harvin®️ or partner firms.
  • Weekly 10+ job opportunities offered.
  • Experience Industry projects during the training
  • Experience Industry Projects during the training

Learning Benefits

  • Use the ITIL terminology
  • Understand the ITIL processes needed in your IT department
  • Identify the sub-activities for each best practice process
  • Understand your role and responsibilities regarding IT Service Management
  • Understand aspects of implementing ITIL processes and creating a cycle of continuous improvement.

Career Benefits

  • Open doors to Job Opportunities Abroad demanding specialization
  • Fill the void of thousands of untapped High-Paying Jobs in IT Service Management with Talent Shortage
  • Get Promoted in current profile with most in-demand skill
  • Distinguish your profile from peers during Job Interviews
  • Earn a Rewarding ITIL Certification
  • Upgrade biz card with Hallmark of Global Credential- ITIL Certification added next to your name
  • Improve CV & LinkedIn Profile with professional development
  • Support a Startup with high ROI
  • Build a Startup in one of the most rewarding fields of today- IT Service Management

Know the complete offerings of our ITIL Foundation Certification

ITIL Foundation Course Curriculum

  • Module 1: Course Introduction

    In this module, the candidate will know about the main idea of the whole course.
    • Quiz Module 1
  • Module 2: Key Concepts of Serivce Management

    In this module, the candidate will learn about Service Management, which includes understanding Stakeholders of Service Management, Service Consumer Roles and services of Products, Offerings, Relationships, and Risks. This module will also emphasize Value Outcome, Costs, and Risk Service Relationships, Utility, and Risks.
    • Key Concepts of Service Management
    • Service Management
    • Stakeholders of Service Management
    • Service Consumer Roles
    • Products and Services
    • Service Offerings
    • Service Relationships
    • Value Outcomes, Costs, and Risks Service Relationships
    • Risks
    • Utility and Warranty
    • Quiz Module 2
  • Module 3: Four Dimensions of Service Management

    In this module, the candidate will learn about Dimensions of Service Management, which includes, Dimensions of Service Management, Organizations, and People, Information and Technology Regulations, Selecting the Right Technology, Factors influencing Technology, Cloud Computing, Partners and Suppliers, Organization Strategy, Value Streams, Processes and Factors Affecting Service Providers.
    • Four Dimensions of Service Management
    • Dimensions of Service Management
    • Organizations and People
    • Information and Technology
    • Information and Technology Regulations
    • Selecting the Right Technology
    • Factors Influencing Technology
    • Cloud Computing
    • Partners and Suppliers
    • Organization Strategy
    • Value Streams and Processes
    • Processes
    • Factors Affecting Service Providers
    • Quiz Module 3
  • Module 4: The ITIL Service Value System

    In this module the candidate will learn about ITIL Service Value System, Components of SVS, Organizational Silos, ITIL Guiding Principles - Focus on Value Principle, Start Where you are Principle, Progress Iteratively with Feedback Principle, Collaborate and Promote Visibility Principle, Think and Work Holistically, Optimize and Automate And Principle Interaction.
    • The ITIL Service Value System
    • Service Value System
    • Components of SVS
    • Organizational Silos
    • ITIL Guiding Principles
    • Focus on Value
    • Applying the Principle - Focus on Value
    • Start Where You Are
    • Applying the Principle - Start Where You Area
    • Progress Iteratively with Feedback
    • Applying the Principle - Progress Iteratively with Feedback
    • Collaborate and Promote Visibility
    • Applying the Principle - Collaborate and Promote Visibility
    • Think and Work Holistically
    • Applying the Principle - Think and Work Holistically
    • Keep It Simple and Practical
    • Applying the Principle - Keep It Simple and Practical
    • Optimize and Automate Applying the Principle - Optimize and Automate Principle Interaction
    • Quiz Module 4
  • Module 5: The Service Value Chain

    In this module, the candidate will learn about The Service Value Chain which includes, understanding Plan Activity, Improve Activity, Engage Activity, Design and Transition Activity, Obtain or Build Acting, Deliver and Support Activity, and Service Value Streams.
    • The Service Value Chain
    • The Service Value Chain Overview
    • Plan Activity
    • Improve Activity
    • Engage Activity
    • Design and Transition Activity
    • Obtain or Build Activity
    • Deliver and Support Activity
    • Service Value Streams
    • Quiz Module 5
  • Module 6: ITIL Management Practices

    In this module, the candidate will learn about ITIL Management Practices, Continual Improvement, Information Security Management, Relationship Management, Change Enablement, IT Asset Management, Problem Management, Service Configuration Management, Deployment Management Etc.
    • ITIL Management Practice
    • Continual Improvement
    • Information Security Management
    • Relationship Management
    • Supplier Management
    • Supplier Management Activities
    • Change Enablement
    • Incident Management
    • IT Asset Management
    • IT Asset Management Activities
    • Monitoring and Event Management
    • Problem Management
    • Release Management
    • Service Configuration Management
    • Service Desk
    • Service Level Management
    • Service Request Management
    • Deployment Management
    • ITIL Terms
    • Quiz Module 6

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Skills Covered

Key Concept of Service Management

Four Dimensions of Service Management

Information & Technology Regulations

The Service Value Chain

ITIL Management Practices

Service Configuration Management

Certifications

Get Ahead with Henry Harvin® ITIL Foundation Course Certification

What you'll Learn in this course

Achieve

You will earn a Henry Harvin ® certificate when you have put your learnings to the test and come out a winner. Once you have completed all requirements of the ITIL Certification course, our trainers would be honored to hand-over the Course completion Certificate to you, in person!

Stand-Out from the crowd

You will feel the difference yourself when your competence and acumen in building strategic content will make you more confident at work, during interviews, or even during casual business discussions.

Be Proud and Share

Your achievement and success story needs to be told to the world, not kept inside a closet. Highlight and show your certificate on social media channels, Alumni networking meetings, and other interactive platforms. When you are a winner, others need to know!

Training Certification

Get an ITIL Training Course Completion Certification from Henry Harvin®

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Career Services By Henry Harvin®

Career Services
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We are dedicated to supporting our students throughout their career journey. Join us, and let's embark on a journey towards a successful and fulfilling career together.

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Premium access to Henry Harvin® Job portal

Exclusive access to our dedicated job portal and apply for jobs. More than 2100+ hiring partners’ including top start–ups and product companies hiring our learners. Mentored support on job search and relevant jobs for your career growth.

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Personalized Job Consulting

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