I run a manufacturing company. For efficient functioning of the company, I want to learn this skill of customer relationship for effective management. Being from a technical background I had some basic understanding of the subject. But to gain comprehensive knowledge about the subject there is a training program that will give familiarity about the SAP CRM module from basic to advanced level.  

I joined the online training program of 44 hours duration from Henry Harvin Institute. The course will equip the candidate with learning the skill to increase the sales and revenue of an organization. It will give you the training of analyzing the data that will help the organization to improve the sales, marketing, customer service activities. For a complete understanding of the software and to make efficient use of it, this training program from Henry Harvin Institute is perfectly designed for the purpose.

The curriculum of the course covers all the important modules related to SAP CRM. It covers topics as introduction to ERP, CRM and SAP, organizational model, sales transaction, lead management, etc. With the practical training sessions, the experience of working on industry projects is given.

The guidance and training provided by the trainers are of great help. Trainers have experienced professionals and their way of teaching is excellent. They explain the concept very well and clarifies every doubt or query in detail. Their teaching experience is reflected in their methods of training.

I joined this course to gain the knowledge and apply my learning to the start-up of my business and after the course completion, I am equipped with the skill of using the SAP CRM tool to develop a strong relationship with customers. I am thankful to my trainer and Henry Harvin institute for making me able to gain this essential skill for effective management of customer relationships.

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