1. See, What Mandira Rana is saying about the amazing service she received from Henry Harvin:
2. See, What Vanitha Raja Rao is saying about the trainers:
3. See, What Dinesh Rajput has to say about the ITIL program he attended with KPMG:
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The benefits of ITIL are:
1- A better coordination between IT and business.
2- Increased customer satisfaction.
3- Improved services delivery
4- Greater visibility of assets and costs.
5 Improved risk management
6 Controlled services disruption
7. An improved and stable work environment to support changes in the business processes.
The ITIL practitioners helps the Financial manager to understand their customer. The ITIL practitioners helps in aligning IT and business process. This improve their business understanding and competency to convert a customer requirement into IT services.