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If you are an aspiring freelance writer or if you have just started freelance content writing, one of the most common tips you shall hear is chosen a niche! And while choosing a niche is definitely important to your long-term success, there is something you need to do before you choose a niche. You need to identify the type of writing you want to do or the type of writing that might best suit your…

Leadership Versus Management Peter Drucker said “Management is doing things right; leadership is doing the right things” Fundamental difference between leadership and management is as follows: New directions are set by leader. Leadership is setting a vision for a group that is followed by group. Controlling or guiding peoples as per the principles or values is management. It is an oversimplification to assume that leaders lead and followers follow because the relationship between management, leadership,…

What is a Fishbone Diagram? Dr. Ishikawa said “Think of at least four factors which influence your problem. See if a shift in one of these causes can give you a different effect to explore” A fishbone diagram is also known as cause and effect diagram, herringbone diagrams, Ishikawa diagram or Fishikawa. It is a visualization tool for classifying the potential causes of a problem in order to identify its root causes. Ishikawa fishbone diagram…

What is value stream mapping? Value stream mapping (VSM) is a flowchart method to illustrate, analyze and improve the steps required to deliver a product or service. It is a key part of the lean methodology. The complete flow of process steps and information (from start to the customer delivery) is reviewed by VSM. It uses various symbols to depict different work activities and information flow. Value stream mapping is very useful in finding and…

What is Benchmarking? John Langley said “Benchmarking provides an inventory of creative changes that other companies have enacted.” Benchmarking is a part of an improvement process wherein an organization measures its current performance and compares it against a standard, for example ISO 9001. Then measure it against the world class performers and the best-in-class companies. Once the comparison is done then combine the best of organization process and their processes to get the best possible performance. The…

Albert Einstein said “Intellectuals solve problems, genius prevent them” Six Sigma (6σ) is a set of tools and techniques for improving process. A process is said to be a Six Sigma process if it produces not more than 3.4 defects per million opportunities, i.e., 99.99966% of all opportunities to make error are free of defects. Six Sigma concept is a set of techniques and management tools that have been designed to improve the quality of…

What is Kaizen? Kaizen is taken from the two Japanese words, Kai (Change) and Zen (Good). It means ‘continuous improvement’ or ‘change for the better.’ It is a Japanese philosophy that continuously improves processes by involving all the employees of the organization. It is defined as continuous efforts by each and every employee – from top management to field staff – to ensure that processes and systems of a particular organization improve. Kaizen does not mean…